Miss us? Yeah, we’ve been quiet for a little while. Maybe you thought we took the offseason to lay on a beach in the southern hemisphere. We wish. Many fans often ask what we do during the offseason, assuming we take some time off or work a second job. Nah, we’re full time, year round – and the offseason is when it gets busy! Seriously. The regular season runs so smoothly for us all because of the time we put in during these winter months. Like any event, the setup is the hard part. You ace a test by studying, not sitting down day of and taking it.
Two major projects have engulfed us this offseason. First, we upgraded our ticket interface. Initially, you won’t notice a different when purchasing tickets online or over the phone. Eventually you’ll find advanced improvements to the single game ticket purchase flow. Internally, we’re experiencing a complete change. Our updated Tickets.com web-based software is shiny and new with all sorts of bells and whistles. It’s an adjustment period from our previous system, but it’s great to advance forward.
The second project is the 2011 E-Brochure. We live in the geographical capital of online communication. It’s only natural that we steer away from the printed brochure and move toward majority online communications. Working with Channel 1 Media, an industry leader in online professional sports brochures, we created what we hope is an informative and fun e-brochure where A’s Season Ticket Holders can obtain renewal information and all fans can learn about the schedule, ticket/suite/premium seating options, and promotional item information. Members of the A’s Ticket Operations staff, MLB.com, and Channel 1 Media put a lot of time and effort into the piece. We think it turned out great. You can find a version of it at oaklandathletics.com/2011. If you’re a Season Ticket Holder you’ve already received your email with a personalized URL (and a one page postal mailing directing you of the same web address). We’d love to know what you think of the e-brochure. Feel free to post a comment.
As always, whether it’s the offseason or the middle of a 10 game homestand, we’re here to help you. A’s Ticket Services staff can be reached at (510) 568-5600 or at email@example.com. Drop us a line if it moves you.
We’ve been busy. Very busy. Did you see this news today?… Oakland Athletics Unveils 2010 Schedule. And just as import… Team Also Announces Season Ticket Pricing will be Reduced an Average of 10% Next Year. Told you we’ve been busy. With the continued help of Major League Baseball and our Marketing Producer, Adam, we built an E-Brochure for all 2010 ticketing news at oaklandathletics.com/2010. This is a one stop shop for everything tickets throughout the offseason. When season ticket plan renewals are ready, you’ll find the link available on that page. When parking can be purchased, you’ll find it there. Have a Fielder’s Choice Plan and want to pick the games online? You know where you can eventually find it. Visit oaklandathletics.com/2010 now and throughout the offseason. Right now, it’s the best resource for 2010 game schedule, ticket plan game dates, and ticket plan pricing. Reduced pricing, don’t forget, as season ticket pricing will drop an average of 10%. As Jim Leahey, A’s Vice President of Sales and Marketing, states, “We recognize that the economic environment continues to be difficult. Given that reality, we will continue to do everything we can to make our product as affordable as possible. As our exciting young group of players develops into a contending team, we want to reward fans who make the commitment to be a part of that growth. Our 10% season ticket price decrease is another example of our efforts to make A’s baseball accessible, affordable, and value-driven. That value will be even more meaningful to fans given the attractive schedule in 2010.”
That attractive schedule includes two visits each by the New York Yankees and Boston Red Sox, along with a visit from the cross-bay San Francisco Giants. Not too shabby.
Let us know if you have any questions about the 2010 season and your season ticket plan. We can be reached at the Season Ticket Holder Hotline at (510) 568-5600, via email at firstname.lastname@example.org, in the Ticket Services Office, or simply post a note in this blog forum. We’re always happy to help.