A month of preparation arrived with invoices hitting the post office this afternoon. Yes, renewal invoices were mailed out to all 2008 Season Ticket Holders packed full of 2009 ticket info goodness. You will find a ticket brochure, information regarding Early Bird renewal, a letter from A’s President Michael Crowley, Fielder’s Choice plan game selection form (for guests with said plan), and- of course- your 2009 renewal invoice. Prices did not increase from 2008 ticket costs. You can renew via mail by using the included return envelope, or you can phone us at (510) 568-5600. Online renewal is an option through your My A’s Tickets account. Haven’t used My A’s Tickets? It’s simple. Login using your Season Ticket account number. Your initial password is your account Zip Code. Visit the “To Do” page and renew online. You’re done in minutes. Online renewal reaps the added reward of complimentary MLB.com Gameday Audio. Beginning in March accounts will receive a registration email from MLB.com. Renew your account for the 2009 season by December 5, 2008 to qualify for Early Bird benefits. This season we introduce a Season Ticket Holder Sweepstakes offering trips to the All-Star Game in St. Louis and the Baseball Hall of Fame Induction Ceremony in Cooperstown, New York. Seriously, Cooperstown! We hear a certain stolen base king is on the ballot this year.
Can Ticket Services answer any ticket related questions for you? We have a hotline- (510) 568-5600. We have an email- firstname.lastname@example.org. Or just post in the comments below.
We’re excited for 2009 already. Reading various post-season publications the A’s farm system is raved about, a wealth of pitchers and some interesting hitters. Coupled with some of the young men in the bigs who gained experience in 2008, future seasons already generate a buzz. Reminds a few of us of the 1998 and 1999 seasons. How’d we do in the new millennium?
Not a single blog last week. You must think we were out. Or idle. But au contraire, we’ve been busy. The Ticket Operations offseason is typically more busy than during the season. Sure the days of summer are long, working from morning-to-night, and seven day work weeks are common place. The foundation, however, is secure. Improvement projects can be the focus while the ticket machine moves along. In the offseason the focus is building that foundation. It is a tedious process. Checking, re-checking, cross-checking. Investigating new forms of communication and technology, and how to implement, to better serve our guests. The development process is the focal point and it requires a lot of attention to administer.
This week we continue to prepare the 2009 ticketing system, invoices and information, online renewal capabilities, and Spring Training details. Soon you will have all of this information at your finger tips, via the internet and in paper form thanks to our friends at the U.S. Postal Service. But what do you prefer? Renewal information by traditional mail or an email reminder with details hosted at oaklandathletics.com? Many of us in the office welcome and explore opportunities to bank online. Are you much the same? Or is baseball, a traditional game by many standards, a notice that you want in a traditional method? If the web savvy could have just one choice- postal or email- which do you decide?